Frequently asked questions.

We deliver across Batam, including hotel and ferry terminal areas for visitors arriving from Singapore.

Delivery fees are calculated based on the distance from our studio to your destination. We'll confirm the exact cost when your order is confirmed.

Of course — many of our customers order flowers as a surprise. Just share the recipient's address and your preferred delivery time.

Fresh flowers are real blooms with a limited lifespan, preserved flowers are treated to last much longer with zero maintenance, and soap flowers are hand-shaped from a soap-like material that can last for years.

With proper care, preserved and soap flowers can last for years since they don't need water or direct sunlight to stay beautiful.

Keep them in a cool spot away from direct sunlight, and change the vase water every two days to help them stay fresh longer.

Our Shop supports instant checkout with QRIS, plus bank transfer and card payment through our online checkout system.

Yes — every ready-stock product on our Shop page can be checked out directly with QRIS, so your order is confirmed the moment you scan and pay.

Yes, every order includes a complimentary greeting card. Just add your message at checkout.

Since flowers are perishable, cancellations are only possible before the arrangement process begins. Please contact us as soon as possible for any changes to your order.